FAQ: LER Healthcare

What does “Humanify Healthcare” mean in practice? 

• To us, “Humanify Healthcare” means re-centering care around compassion and connection. We partner with clients and clinicians to ensure every patient encounter feels dignified, empathetic, and calm, so people leave their care experience feeling supported and at peace. 

How does LER ensure a people-first, relationship-driven approach to staffing? 

• We take time to understand each client and clinician, who they are, what drives them, and what they need to succeed. We strike a balance between urgency and care, prioritizing quality over quotas and fostering relationships that last. 

How experienced is LER’s leadership team in healthcare staffing and workforce solutions? 

• Our leadership team brings over 20 years of experience building, scaling, and leading successful staffing organizations. We’ve seen what works (and what doesn’t), and we’re using that experience to create something better for the future of healthcare. 

What do you think drives your approach when partnering with healthcare organizations? 

• LER stands for Learn, Elevate, and Reimagine. We listen first, think creatively, and collaborate closely with our partners to deliver smarter, people-centered solutions that move healthcare forward. 

What types of clinicians and professionals does the LER staff include? 

• We specialize in behavioral health and acute nursing, including RNs, LPNs, social workers, therapists, counselors, and behavioral health technicians. 

How do you source and vet candidates? 

• We use a combination of job boards, social media, networking, and referrals to identify both active and passive candidates. Every clinician goes through a thorough screening process to ensure they meet both professional and cultural standards. 

Do you offer permanent placement services for behavioral health roles? 

• Yes! In addition to contract and contract-to-hire staffing, we also offer direct placement services for behavioral health and nursing professionals. 

Can you support high-volume hiring needs? 

• Absolutely. We support both single-site and enterprise clients, and can quickly scale our recruiting model to meet your hiring goals. 

How do you ensure candidate quality? 

• We conduct comprehensive screenings, reference checks, and competency evaluations to ensure the highest standards of quality. Our team ensures every candidate meets clinical requirements and aligns with your organization’s mission and culture. 

Do you staff short-term, long-term, and PRN needs? 

• We focus on short- and long-term contracts rather than shift-by-shift PRN work. For clients reliant on PRN staffing, we also offer consulting to help reduce that dependency over time. 

How do you support onboarding and candidate success after they start? 

• Our Talent Solutions Partners stay connected throughout the clinician’s journey, checking in regularly, coaching through challenges, and celebrating wins together. 

Can you help us transition away from reliance on contract labor? 

• Yes, we specialize in that. Through our consulting and workforce insourcing services, we help organizations develop internal staffing strategies that reduce outside agency spend while maintaining high-quality care. 

What does ongoing performance reporting look like? 

• We review performance quarterly and annually with each client, providing transparent feedback and actionable insights. After reviewing, we'll stay in close communication to address needs in real time. 

How do you evaluate success on client accounts? 

• We define success collaboratively. During onboarding, we align with you on measurable goals and outcomes, then track progress using shared KPIs and transparent reporting. 

How do you determine bill rates and pay rates? 

• Our rates are market-driven and data-informed. We balance competitive pay for clinicians with sustainable pricing for our partners, based on region, discipline, and demand. 

What is included in your markup? 

• Our markup covers payroll, taxes, insurance, benefits, compliance, credentialing, ongoing support, and completion bonuses, ensuring both quality and retention. 

What happens if we hire one of your contractors as a full-time employee? 

• That’s a win for everyone. It means we’ve made a great match. Depending on the duration of the contract, a small conversion fee may apply, but we’ll never stand in the way of a great hire. 

Do you provide coverage across Ohio, Indiana, and Kentucky? 

• Yes! We’re proudly based in the Midwest and serve healthcare organizations across Ohio, Indiana, and Kentucky. 

What does LER Healthcare do? 

• LER Healthcare is a people-first staffing and workforce solutions company that connects talented clinicians with healthcare organizations in need. We focus on behavioral health and acute nursing roles across the Midwest. 

What makes LER different from other staffing or recruiting agencies? 

• We’re small enough to know you personally but experienced enough to deliver big results. We value relationships, communication, and purpose-driven work offering a boutique experience backed by modern technology and genuine care. 

What states do you staff in? 

• We currently serve healthcare organizations across Indiana, Ohio, and Kentucky, with plans for continued regional growth. 

How does the recruiting process work from start to finish? 

• Your Talent Solutions Partner will guide you every step of the way, from your first conversation to your first day on the job. We’ll handle everything from applications and interviews to compliance and onboarding. 

How do I apply for jobs with LER? 

• You can apply directly through our website at lerhealthcare.com/careers or contact us at 812 669 3548 to connect with a Talent Solutions Partner. 

Will I work with the same recruiter throughout my assignment? 

• Yes. You’ll have one dedicated Talent Solutions Partner who knows your goals, supports your career, and checks in regularly throughout your assignment. 

How does pay work? Weekly or biweekly? 

• We pay weekly because you shouldn’t have to wait to enjoy the rewards of your hard work. 

Do you offer benefits, insurance, or 401(k)? 

• Yes! Our clinicians have access to health benefits, dental, vision, and other perks designed to support your life both in and outside of work. 

What are completion bonuses and how do I qualify? 

• Complete your full contract and maintain great attendance, three or fewer call-offs, and you’ll earn a completion bonus. It’s our way of saying thank you for your commitment. 

What documents will I need for compliance? 

• You’ll need basic employment verification documents, proof of licensure or certification, immunization records, and background check authorization. Don’t worry we’ll walk you through every step. 

Who do I contact if I have an issue during my assignment? 

• Your Talent Solutions Partner is your go-to resource for all your needs. They’re here to listen, solve problems, and make sure you’re supported from start to finish. 

What happens if I need time off? 

• Just communicate with your Talent Solutions Partner as soon as possible. We’ll work with your facility to ensure everything is handled smoothly and professionally. 

Can I be submitted to multiple jobs at the same time? 

• Yes! If you’re qualified and interested, we’ll discuss your options and submit you where you’re most likely to thrive. 

Did you submit my profile without permission? 

• Never. Transparency matters. We’ll always confirm with you before submitting your profile to a client. 

Can I work multiple assignments with LER? 

• Absolutely! Many of our clinicians work back-to-back or on long-term assignments with us. We love building lasting partnerships with our team.